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Lights Camera Action 

This entry was posted in General May 1, 2018

Are you looking for step by step, easy to understand, advice on mobility aids that may be able to help you remain independent for longer? We hope that Ableworld may have the answer to some of your questions with our new online videos and “how to” guides.

It is important for us here at Ableworld that we are able to take the next step in helping our customers in finding the right products for your needs with step by step videos.

Our new videos come hand in hand with the recent introduction of the quarterly Ableworld Magazine Independence, and our appearance on TV in the Manchester area, showing everyone that we are committed in going to extra mile for our customers.

We had the great pleasure of teaming up a local video production company, Keystone creative, to make our Ableworld videos to help you choose the right mobility aid.

Our main aim was to keep our videos personal to Ableworld as we want to ensure our customers feel comfortable with the advice we are offering. We didn’t hire in actors or film in a big white studio as that isn’t the reality of the Mobility world – our customers are. We used our own friendly staff (with a little bit of arm twisting) and we made sure that all of the advice we talk about is exactly the same as how you would be informed if you walked into any of our 34 stores around the UK. We get a lot of customers who may be afraid to come into store and ask questions so we hope that these short videos help our customers to understand how a mobility aid, or service could help them, while remaining in the comfort of their own home.

Our short videos include:

We had great fun on set during the filming within our Specialist Equipment area in Shrewsbury store and had plenty of customers watching as Trevor and the team at Keystone worked their magic with our willing staff members.

Massive thanks goes out to Julie from Ableworld Nantwich, Darren from Ableworld Hanley, Aaron from Ableworld Chester, Ryan one of our Stairlift Engineers and Ashley our Mobility Equipment engineer from Shrewsbury – feel free to ask them for their autographs if you pop into store.

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Independence Magazine Out Now!

This entry was posted in General April 27, 2018

Hold the front page – the new quarterly Ableworld Magazine “Independence” is out now – collect your free copy from any Ableworld store or read it online here.Independence Magazine

At Ableworld we pride ourselves on offering our customers the best possible service whether that be with mobility equipment, information or advice from our friendly staff, and we wanted to take an extra step in supporting our customers. Which is why we have started publishing a quarterly magazine called Independence which focuses on the needs and issues that our customers experience on a daily basis. We want to reassure our customers that we are here to help them remain independent for as long as possible.

The ‘Independence’ magazine provides readers with a variety of articles, news and views which we think our customers will find useful. The magazine is about our customers not us, here at Ableworld. The majority of the content is aimed at providing interesting and useful reading for the thousands of people who already shop with us and all those who visit our website and stores for the first time.

Our first edition is already proving to be very popular with our customers. Edition one features many useful articles including “How to make the most of your Retirement”, “Staying Safe Online” and “Why people choose an Adjustable Bed” plus many more including an opportunity to win a Uccello Tipping Kettle.

We are keen to feature relevant organisations, charities, and companies that have services and products that the Ableworld magazine readers would find interesting and useful. We would also love to hear from our customers, if you have purchased a mobility aid from Ableworld and it has improved your daily routine, or if you have an interesting story to share we would love to hear from you. For further information or to share your story please email [email protected]

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Please Be Cautious

This entry was posted in General April 23, 2018

We have recently received reports of people posing to be from Ableworld and cold calling customers to arrange home visits.

Ableworld would like to reassure you that we DO NOT cold call our customers under any circumstances. We are an honest company that will not contact customers unless pre-arranged. If we do contact you it will be with a purpose and NOT to sell our products or services in a forceful way.

At Ableworld we often have engineers or delivery drivers visiting customers homes for home demonstration purposes or for the delivery of an item. All of our staff members are DBS checked and ALWAYS carry identification, so please ask if you feel unsafe in any way. We don’t mind at all, as we would prefer you are safe and happy in your own home.

For further comfort we suggest having a friend or family member with you for added peace of mind during pre arranged visits. 

For any person who calls you or you invite to your home – always follow these simple steps:-

  • Don’t ever accept anyone into your home if you have not invited them
  • Arrange for a friend or relative to be with you for your pre-arranged home visit for added peace of mind
  • If you are unsure if the visitor is genuine ask them to wait while you call the company to double check
  • Ask the cold caller for their telephone number so if you do have reason to doubt them, you have a number to give to the Police

Should you be concerned, please contact your local Ableworld store and we will be able to assist you on the matter further.

Check out www.ableworld.co.uk for more details.

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Have you seen the New, Bigger and Better Ableworld Crewe Store?

This entry was posted in General April 20, 2018

We are always looking at ways for improving the shopping experience for our customers at Ableworld and our Crewe Mobility Equipment Store has recently undergone a refreshing new facelift which includes more than doubling the size of the shop on Mill Street in Crewe, and expanding into the old HSS store. This has totally improved the store layout, bringing in more ranges and making the store much easier to shop and navigate around for customers who may already use mobility aids.

Ableworld Crewe is situated off Mill Street (opposite Wickes) and is easy and convenient to reach with ample free parking. It is in walking distance of Crewe Town Centre, Tesco Superstore and Crewe Train Station. The team at Ableworld Crewe includes Tina Edwards, the Manager, Simon Gray, Assistant Managerand Karen Preece, Assistant Manager. All of our team members are fully trained and have undergone a DBS check so you can be assured that we are here to look after you and offer the best advice available to all of our customers.

Ableworld Crewe stocks a very wide range of products including larger items such as mobility scooters, wheelchairs, adjustable beds and rise and recline chairs that can all be tried in store under the guidance of our friendly team. There is also a wide range of smaller items that can help with day to day tasks, such as organising tablets, kitchen aids, bathing and dressing aids and wide fitting slippers. We stock a large range of continence care products and can offer customers discreet advice about any incontinence issues you or a loved one may be experiencing, and can offer continence samples to help you decide if they would suit your lifestyle and needs.

Our Ableworld Crewe store also benefits from the support of local engineers that can help with installing stairlifts in your home, or servicing your mobility equipment to ensure it remains in a great condition – the whole Crewe team are on hand to look after all of our customers. Whatever the product, the aim is to help people to lead easier, more comfortable and independent lives.

We also have our new brochure and quarterly magazine available in store, as well as many other useful leaflets and information that you can take away to make a decision in your own time.

Whatever your needs, you can be assured of a range of quality products from names you can trust. Why not call in?

Open 9.00am to 5.30pm, Monday to Saturday, Valley Brook Business Centre, Mill Street, Crewe, Cheshire, CW2 7DT. Tel: 01270 255725.

We look forward to seeing you in store soon

 

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