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We are taking steps to help in the fight against Coronavirus

This entry was posted in General March 26, 2020

As a caring mobility retailer, we value all our customers and staff, and always want to provide the best possible support. In light of recent events we are taking our role very seriously and have had some lovely feedback from customers and health professionals who have thanked us for being available for essential items.

We want to ensure we take steps to help everyone during this period of uncertainty in order to protect as many people as we can.

We have therefore taken the decision to temporarily furlough some of our staff members and are continuing to operate our stores with minimum staff. We are keeping our stores operating as normally for the time being as much as a few people feel this is the wrong decision, we are helping people daily who live with incontinence and mobility problems. We are not operating in the hope people will pop in to browse and flout the instructions our Prime Minister has been very clear about, we are operating because we have to, to help other people.

We want, as much as everyone else to protect as many people as possible while also assisting our National Health Service take care of people who need it at this moment in time.

We are available to help either in store or via the store telephone number. We can take orders, offer advice and listen as we understand people can be worried, we just want to help as best we can.

Thank you for understanding

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We are OPEN and here to help during Coronavirus restrictions

This entry was posted in General March 24, 2020

At Ableworld we care deeply about our customers and our staff. Further to the announcement made last night by Boris Johnson, the country must follow tighter restrictions on isolating and social distancing in order to beat this virus. As we provide essential equipment to enable people to be discharged from hospital, provide equipment prescriptions and supply daily living aids such as continence products we have taken the decision to remain open in order to support our healthcare services. This isn’t because we don’t care about our staff, quite the opposite, we all understand that now is a time for the country to work together in order to beat this so we are taking our role very seriously.

Supporting customers with mobility needs

The NHS are currently under a huge strain to beat this virus, and we want to help as many people safely return to their home so they can to help protect themselves from Coronavirus. Our services and products are essential to many people remaining within their own home and in many cases can help customers who may need to call on the NHS services during this busy period so we are trying our best to support everyone.

We support people to remain independent such as having stairlifts installed and repaired. We also provide walkers, wheelchairs and trolleys and other mobility equipment that can enable people to remain independent within their home.

We are taking advice from Public Health England on the best course of action for our customers and staff on a regular basis, to ensure we are protecting our team members and customers at all times

All of our stores are currently open and trading usual business hours. This may need to change but we will update regularly on our website and social media channels.

We are proud to be able to help where possible during this time. We hope you all stay safe, and if you think we can help in any way please don’t hesitate to get in touch with your nearest store, and one of our team members will be happy to help.

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Stay Active during Self Isolation

This entry was posted in General March 19, 2020

Coronavirus has impacted everyone in the world at an alarming rate but we are urging customers to try and maintain a routine during the uncertainty.

It is expected that by the end of the week, the Government will be advising the elderly and vulnerable people in the UK to self-isolate in order to protect themselves. We understand this may affect many of our customers and understand a change in routine can be worrying.

Self-isolation is being advised for your benefit and is trying to prevent you from catching Covid-19. This may mean you can’t socialise as you usually would, see friends or family, and even change the way you shop; however, all of these can be overcome in different ways.

We are urging customers and their families to think of ways to maintain some routine, for example if you would usually visit your family on a Sunday, can you arrange a video call? If you would usually do shopping on a Saturday, do you have someone who could help with this if you gave them a shopping list, and they could drop it off at your door for you?

We are also encouraging everyone to check regularly on loved ones. If you are a friend or family member of someone who is self-isolating please take the time to check on their well-being. Many people want help but are too afraid to ask, so let’s make sure they are OK, and socialise via telephone rather than face-to-face.

There is lots of ways to remain active during self-isolation, for example we have a range of exercise and therapy solutions to keep your body active while isolating, such as pedal exercisers, resistance bands and hand exercisers. It is recommended you stay within your home however you may go out to exercise so you could go for a walk or take your scooter out and enjoy some fresh air while maintaining social distancing recommendations (currently 2m/6ft from others). You could sit and watch the birds out of your window or listen to some music. If feasible and the weather improves enjoy getting out into your garden. You can also keep your mind busy by doing crosswords, reading, crafts or dust off an old jigsaw puzzle to enjoy.

We have recently updated our product catalogue, so if you would like something to read you can request a copy here, and we will post a copy to you.

As with any news in the UK and around the world, the media don’t always report the truth so we would advise only watching the news as you usually would, maybe once a day. There are other things happening around the world and amongst the worry and uncertainty, good things are happening, so try not to focus on the negative statistics and keep your mind positive.

If you have any requirements for equipment during self-isolation please contact your nearest Ableworld store and they can talk through the options available.

#Staysafe #Stayactive #BeKind

 

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Are you eligible for a free smoke alarm?

This entry was posted in General February 14, 2020

In the UK there are roughly 37,000 house fires a year and approximately 200 fire-related deaths. The majority of these occur within the home between 10pm and 6am when people are asleep. When you are asleep your sense of smell decreases to almost non-existent. Older people may be particularly at risk from fire due to health problems or reduced mobility. Approximately half of those killed by fires in the home are aged 65 or over.

Smoke alarms give you advance warning of fire, which results in giving you more time to react. With a working smoke alarm you are 4 times more likely to survive. This shows the importance of having a working smoke alarm in your home.

Many local fire services in the UK offer free smoke alarms, generally as part of a home visit to assess fire safety in your property. The eligibility criteria can differ between fire services, as some offer it to people who don't have them or if they have been installed in the wrong places. Whilst other fire services focus on those at higher risk of fire such as the homes of older or disabled people.

To check whether or not you are eligible to get a free smoke alarm installed in your home, you will need to request a ‘Safe and Well Visit’ with your local fire service either by phone or an online form that can be found on the website of your local fire service. If eligible, the visit is free of charge and you should expect it to take up to an hour. If they find that you need to have fire alarms installed, they may do it for free during their visit.

At Ableworld we genuinely care about the safety and well-being of our customers and always have their best interests at heart. We hope you find this information useful to help protect your home or the home of a loved one.

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Hearing Health & Mobility Limited cease trading in Bournemouth

This entry was posted in General January 31, 2020

We are again sad to hear of another local Mobility company that have recently ceased trading. Hearing Health & Mobility Limited, who had a store premises in Bournemouth, have recently closed their Health & Mobility store doors for trading until further notice.   

We appreciate that many customers around the Bournemouth, Poole, Christchurch and rest of the South Coast area may be shopping for mobility aids, and may be worried about where to ask for mobility advice. We can reassure you that our friendly teams at our Ableworld Christchurch and Ableworld Bournemouth stores are all fully trained to offer free and personal advice when it comes to shopping for mobility aids, and would be more than happy to help. At Ableworld we genuinely care about our customers well-being, and aim to provide the best quality mobility aids at value for money prices.

Our Ableworld Bournemouth and Ableworld Christchurch stores both have an extensive range of mobility aids, with larger items such as Mobility Scooters, Wheelchairs, Powerchairs and Rollators available, as well as smaller items like Kitchen Accessories, Walking Sticks and Toileting Aids. Our friendly teams will be able to demonstrate our larger products in store, and give an assessment on what we believe is the right product for your needs. From our Ableworld stores we cover a 30-mile radius for home demonstrations, as well as Stairlift installations or mobility equipment servicing, so we can cover all of the local Bournemouth and Christchurch towns and villages.

At Ableworld we are fully dedicated to supporting our customers through every step of the way, including aftersales, which is why we employ highly skilled in-house engineers to make sure that we can repair and service the mobility aids we provide, including some of those that may have been purchased elsewhere. Our engineering team can provide installation, servicing and repair work on all types of mobility aids, including Mobility scooters, powerchairs, wheelchairs and stairlifts. Our Stairlift department can supply straight and curved stairlifts to fit the majority of stair cases, and will happily give you a free no obligation quotation. All our friendly engineers are Which? Trusted Trader endorsed for their work, ensuring that the best possible service is provided to all our customers.

Please be reassured that our Ableworld Bournemouth and Ableworld Christchurch teams are committed in continuing to help as many customers as we can, offering all mobility support and advice to customers who require it. Please do not hesitate to visit one of our Ableworld stores, or contact us for further enquiries. 

Visit our Ableworld Bournemouth store at: 1565 Wimborne Road, Kinson, Bournemouth, Dorset, BH10 7AZ, or contact on freephone 0800 470 1567.

Visit our Ableworld Christchurch store at: 54 Bridge Street, Christchurch, BH23 1EB, or contact on freephone 0800 470 1567.

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Abergele Mobility announce closure of Mobility store

This entry was posted in General January 30, 2020

We are sad to hear of the closure of another local mobility store, Abergele Mobility, who have recently ceased trading and closed their doors to customers. We would, however, like to reassure local residents and health care customers from Abergele and the surrounding areas of Prestatyn, St Asaph, Rhyl and Llandudno that our Ableworld Rhyl and Ableworld Llandudno stores are here and happy to help.

We understand that many customers shopping for Mobility aids, who would normally visit Abergele Mobility, may feel nervous about asking for advice or help from elsewhere, but we would like to reassure customers that you will be in safe hands with our teams. All our staff members are fully trained to offer free and personal advice when it comes to shopping for mobility aids and healthcare supplies.

In both our Ableworld Rhyl and Ableworld Llandudno stores, we have a wide range of mobility aids, including WheelchairsMobility ScootersWalking Frames & Rollators. We also have an extensive amount of Healthcare Aids, such as Continence CareEating & Drinking Aids, and Bath Lifts.   

Our Rhyl and Llandudno stores, along with all Ableworld stores, can also offer free home demonstrations for mobility aids, which is ideal if you or a loved one struggle to get out of your home. All of our staff members are fully DBS checked and provide identification for our customer’s peace of mind. We cover a 30-mile radius from our stores, so that we can do home demonstrations and Mobility product installations, servicing and repairs- including our great range of Stairlifts. We aim to ensure that we can cover all of the local towns and villages around the North Wales area.

Another great service that our North Wales stores provide is our Wheelchair and Mobility Scooter Hire service, available at great rates. Subject to availability, selected Wheelchairs and Mobility Scooters can be hired from our Rhyl and Llandudno stores for any period of time, and can be an ideal way to make a decision about a mobility aid before committing to a purchase. Our mobility hire is also great for weekend trips to North Wales, saving on worrying about transportation of your own or a loved one’s aids.

At Ableworld we are dedicated to supporting customers every step of the way, including aftersales, which is why we employ highly skilled in-house engineers to ensure we can repair and service the mobility aids we provide. Our engineers can provide installation, servicing and repairs on all types of mobility aids, including those that have been purchased elsewhere. We want to reassure any Health Care Centre customers that our North Wales based engineers are on hand to help with any mobility scooter, wheelchair, stairlift or other mobility aid problems. As Which? endorsed Trusted Traders for our servicing work, we understand that the independence gained from mobility equipment is extremely important to some, therefore we aim for repairs to be completed as quickly and efficiently as possible. We furthermore have an urgent Stairlift out of hours number, where we are on call 24/7 to assist with your problem. For more servicing information please do not hesitate to contact us.

Visit our Ableworld Rhyl store at: 1 Westbourne Avenue, Rhyl, LL18 1EE or call us on 01745 336843

Visit our Ableworld Llandudno store at: 16 Mostyn Broadway, Llandudno, LL30 1YL or call us on 01492 338549

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Care Shop announces closure of their Stockport store

This entry was posted in General January 27, 2020

We are sad to hear of the closure of another mobility retailer, Care Shop, who have recently closed the doors on their premises on Shaw Heath in Stockport.

Our Ableworld Stockport team would like to reassure local residents in the Stockport area that our friendly store team are here to help with any mobility queries. Located on Buxton Road, our Stockport store is just a 5-minute drive from the location of the Care Shop, and is only a mile away from Stepping Hill Hospital. The store has ample free parking and easy access,  making it increasingly suitable for customers from around the greater Manchester area to visit.

In store we have a huge range of mobility aids, with a product for all needs and requirements. We have products such as Mobility Scooters, Riser Recliner Chairs, Daily Living Aids and Toileting aids. The store also features a working Stairlift display, so customers are able to try out before committing to a purchase. With an engineer regularly onsite the store provides a second to none stairlift assessment and wheelchair and mobility scooter service.  

Please be reassured that Ableworld Stockport are committed in continuing to help as many customers as we can, offering our mobility support and advice to all customers who require it.

Visit our Ableworld Stockport store at: 315 Buxton Road, Great Moor, Stockport, SK2 7NL, or speak to one of our friendly team on 0161 484 0832.

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