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Our Story

Ableworld are the largest mobility retailer in the country and we believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices. We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Ableworld was born after one person’s vision of making people’s lives easier. The aim was to be able to provide independence to people who may have difficulties and to be able to provide them with whatever they need in order to overcome their difficulty.

Founded in 2000 by Managing Director Mike Williams, Ableworld was launched after 3 long years of research after Mike experienced difficulty when shopping for mobility aids for an elderly relative. The general perception of the mobility trade was target driven sales people who would pressure sell to the elderly and vulnerable, and he was determined to make a change to help the community

He scoured the industry, visiting mobility stores nationwide, getting opinions from professionals and laying the groundwork into building his dream into a reality. That day came in 2001 when Ableworld opened its first store in Nantwich.

Ableworld continues to grow daily as our customers appreciate that all of the staff are there to help rather than just sell items, so the mission statement remains at the heart of everything we do.

Ableworld Mission Statement

"Our aim at Ableworld is to provide caring solutions for our customers enabling them to enjoy greater independence and more comfortable and active lives. We do this by providing quality products and services at value for money prices."

We are very pleased that Ableworld is growing daily, enabling us to provide more mobility aids to more customers up and down the country. We have 36 stores across the UK providing advice and assistance to as many customers as possible. From as far north as Broxburn, in Scotland, down to Bournemouth and Southampton on the South Coast of England. From Colchester in East Anglia over to the west with 5 stores in Wales, including Cardiff and Llandudno, and many more in between. For all of our 36 store locations, take a look at our Store Finder page. 

You can be assured that all of our stores provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Our stores are fully accessible for mobility equipment users and many provide free car parking facilities. We have fully trained staff who have passed a DBS check for added peace of mind and offer free demonstrations on the mobility aids that we provide, so that you can try them out for size before making a decision. We can provide free advice on mobility aids to help you or a loved one and have a variety of free information leaflets in our stores, including our product catalogue, and highway code for mobility scooter users, that you can take away to look through in your own time.

As well as our fully stocked stores, we also provide a selection of items to purchase on this website. Unlike many of our competitors we choose to trade ethically and as a result some mobility items that require an assessment are not sold via our website. Items that we do not sell online include Stairlifts, Mobility Scooters, Wheelchairs, Beds and Mattresses, Electric Wheelchairs, Riser Recliner Chairs and Bath Lifts. We outline the reasons for this further in our Ethical Policy.  We do have the rest of our mobility ranges available to purchase online however, or place a click & collect order ready to be picked up in store. 

Here at Ableworld our customers are of key importance. We have a dedicated customer service team who offer high quality support and are trained to handle all queries and requests for information. We are committed to exceptional service and believe that it is the long-term satisfaction of each customer that will help to define our own success. You are certain to 'feel right at home' when you visit one of our 36 UK stores, with friendly teams available to help you and your loved ones. 

We look forward to welcoming you into your local Ableworld store soon.