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The Dangers of Buying Second Hand Mobility Products

This entry was posted in General October 20, 2017

Second hand mobility products might seem like a good idea: they are cheaper, often look as good as new and they are relatively easy to obtain. While some second hand products might, in fact, be a great deal, when it comes to mobility products, looks aren't everything. Buying the wrong second hand product, whether it is from a friend, a family member, a private seller or a dealer, can be cheaper in the short run and very expensive in the long run.

When you decide to buy a second hand mobility product always be aware of the dangers and make sure you check if the product is:

  • Safe

If the product you want to buy second-hand is electrical or battery operated, you should always be mindful of safety. While it might work perfectly when you test it, make sure you get the product tested by a qualified engineer, as they will be able to assess the long-term functionality of the product.

When buying a second hand product, certain additional parts as well as the instruction manual are often missing. Before purchasing make sure you check all parts and add-ons.

  • Suitable

Many mobility products need to be specific for your needs. When you are buying a second hand product, you might be buying something that, while it is safe and suitable for somebody else, it might not be for you. Always do your research and contact an expert for more information.

  • Not likely to lead to Extra Costs

Second hand products are often cheaper than new ones, making them a very appealing option. However, while they might be cheaper in the short run, they might also lead to extra costs down the line, as they are more likely to need repairs and parts replacements. If you get a warranty period on a used product it will also be much shorter than it would be on a new one, meaning you might have to pay a lot of money for any repairs and replacements.  

Mobility Scooter and Powerchairs

Mobility Scooters and powerchairs are often bought second hand, as many people decide to sell them privately or through a mobility shop when upgrading to a new one. However, while second hand scooters and powerchairs might be widely available at cheaper prices they might also lead to problems, as they are not necessarily suitable for your specific needs and/or living situation.

When buying a mobility scooter or powerchair always make sure you:

  • Ask for an Engineers Report with a battery test printout. Scooters’ batteries last between 18 months and two years, check if they have been replaced and how long they are going to last;
  • Check if the original paperwork and instruction leaflet are present and if a warranty/guarantee is available (the warranty will be much shorter than it would be on a new product, meaning you might need to invest on additional insurance or breakdown cover);
  • Ask why they are selling and if it has been regularly maintained;
  • Ask for the vehicle number and check with the manufacturer how old the vehicle is and if they still have spare parts available;
  • Check what you need before buying. When it comes to mobility scooters and powerchairs there is no ‘one size fits all’ mentality, always ensure you do your research and eventually talk to an expert about your needs.

Riser and recliner chairs

With riser and recliner chairs, similar steps need to be taken. Always make sure all the original paperwork, including the instruction manual and the warranty are available and that you know exactly how old the product is by contacting the manufacturer.

Additionally, second hand riser and recliner chairs are potentially dangerous for your health if they have not been cleaned properly. Before buying any of these products second hand, always make sure they have been thoroughly chemically cleaned. Ask for written confirmation from your dealer that the cleaning process was undertaken to avoid potentially harmful bacteria spreading to your skin.

When buying a second hand product always remember you have rights. If the seller made a specific claim about the quality and usage of a product and that is not the case, you can and should ask for a refund as the product was misrepresented and potentially dangerous.

While it might seem like a good deal to buy certain products second hand, it can also be potentially harmful for your health and safety, as well as your wallet, in the long run. Always make sure you do your research as you might find many mobility shops offer great deals as well as much more peace of mind. At Ableworld we offer great brand new products at very little prices, meaning you might actually spend less with us than buying second hand. Check our Autumn Sale mobility offers and view our great deals on mobility products, you can find brand new Scooters or Riser Recliners for as little as £349.

If you need any advice on buying a mobility product or you are looking for more information on the subject, please don’t hesitate to contact us.


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Simplyhealth Announce Closure of The Unlimited Company

This entry was posted in General October 17, 2017

It is unfortunate that some of the larger local mobility retailers are closing their doors but we want to take this opportunity to let you all know that we don’t plan on going anywhere. The future of Ableworld looks more positive than ever with expansion into new towns and mobility products ranges.

We were sad to hear that Simplyhealth have announced this month that they will be closing 7 of their Unlimited Company stores as well as 3 under the Independent Living and Collins Care brands, due to difficult circumstances and a shift in customer requirements. Five other stores that fall under the Care and Mobility brand will remain open whilst a possible sale of this part of the business is considered.

Simplyhealth was established in 2016 but have recently seen a shift in requirements and a wider availability of mobility aids being available on the high street and online.

Many of you may know that as an ethical company, Ableworld do not agree with this approach, which is why we will not sell larger mobility aids online. We want to ensure our customers get the right product first time to help them live more independently. Some retailers do not see this importance and will sell items on the internet as it can be a quick and easy money maker but we would rather our customers be happy and given the free advice to make an informed decision.

We also want to take this opportunity to remind our customers that Mobility Aids should be considered as a long term purchase and not one to be rushed. If you do need to buy a mobility aid we encourage all of our customers to ensure they purchase from a reputable dealer that can offer an after sales service and support should you run into difficulty. Can they carry out repairs or servicing? Are they able to offer you a warranty period on your mobility equipment for added peace of mind? Please ensure you consider all mobility purchases you make to ensure you don’t get stung by a one-man band that cannot provide ongoing support and help that you might need.

If you are looking for advice or guidance on what mobility aids and equipment may be able to help you live more independently feel free to pop in and speak to one of our team members or visit our website

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Free Mobility Equipment Winter Check at Ableworld

This entry was posted in General October 13, 2017

Ashley Wheelchair Check UpAbleworld are committed to keeping our customers safe on their mobility equipment. So this Autumn we are taking extra steps to make sure as many people as possible are ready for the change in weather by offering FREE Winter Safety checks in store for all Scooters, Wheelchairs and Powerchairs.

Our team in store can have a look over your equipment to ensure you are Winter ready by ensuring your tyres and tyre pressures are correct and check your seat to ensure it is stable and in good condition. For Scooters and powerchairs they will be able to check the batteries to ensure they are still performing well, as well as the speed buttons, stopping distance and the controls by doing a short test drive. For wheelchairs we will ensure everything is in order including the brakes, wheels, castors and armrests. Pete Scooter Check

We will then provide you with a copy of the checklist and advise if we think your equipment needs any repairs or would benefit from a full service. Ableworld have a friendly team of fully trained engineers that can carry out the work for you but this is optional and entirely up to you.

We are also offering Free Ferrule checks in store. These are the rubber caps on the end of your walking sticks, crutches or walking frames which can easily suffer wear and tear if used on a daily basis. We can check them for you and advise if we think they need changing.

We hope that this ensures more people are safe this autumn when making journeys using mobility aids.

Ashley Battery CheckTo arrange for your Free winter check for your mobility equipment contact your local store today.

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Ableworld are Reconnecting Generations

This entry was posted in General October 12, 2017

There is plenty of research confirming that bringing generations together can and should be encouraged in the UK. 

Reonnecting Generations at Ableworld

We live in a society where care of young and old is increasingly segregated, with very limited opportunity for the two age groups to interact.  Seeing the benefits of a TV Documentary earlier this year has only strengthened Ableworlds’ desire to create open communities that actively encourage contact across different generations.

Ableworld set to work making contact with a number of Nursing and Residential homes along with nearby Nurseries to see if they would be interested in coming together with the main objective of old and young bringing new energy, knowledge and enthusiasm to each others lives.

Making music reconnecting generations

Our very first session took place on 4th October at Woodeaves Residential Care Home.  Children from Sunflowers Nursery were invited in to interact with the residents and spend time together.  On this occasion we included Rhythm Time - an award-winning children’s music business who were fantastic in organising ways for the children and residents to interact together. Both the older and younger generations joined in playing music together, signing nursery rhymes and chatting getting to know each other. 

Michelle Mossford, Senior Marketing Manager said ‘This is one of the most satisfying events the Ableworld Marketing team have been involved in and we feel very strongly about bringing these two very important generations together allowing them to learn from each other.  Not only did the residents thoroughly enjoy it but the children enjoyed the increased attention too’.

100 year age difference

The reaction we got from both generations was heart warming to see and we instantly recognised how important this hour had been to both groups. The residents of the care home showed increased enthusiasm to join in with something new, and the children, although nervous at first, soon joined in talking to the residents and enjoyed sharing their snacks. We introduced generations with a 100 year age gap at this event and we couldnt have asked for a better reaction! 

Ableworld, the UK’s leading mobility company are already planning their next event in November.

More information:-

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