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Advice against Doorstep callers

This entry was posted in General July 16, 2018

At Ableworld we pride ourselves on being an ethical trader that will never pressure sell our mobility items, and if we feel that a product should have an assessment then we will not sell these items before we have discussed and demonstrated the product in person.

Our Ableworld staff will never knock on your door to sell our products or services, nor will we pressure sell over the telephone, as we know this is an unethical way to do business. There is, however, many companies that do work like this, and in turn manage to upturn large sums of cash. Doorstep callers are persuasive in the way they can get you to open your door to them, however this can immediately put you in danger of a potential scam.

While there are legitimate tradespeople and officials, it is wise to be alert when answering your door. Doorstep scammers can be persuasive or pushy, but also polite or friendly, and it can be easy to fall victim. It is especially important to be vigilant and mindful if you live on your own.

At Ableworld we know how upsetting it can be to be faced with a Doorstep caller, therefore below are some useful tips to guard against them:

  • If you open the door and are in doubt about the caller, keep them out. If they are genuine they will contact you by other means, such as by letter.
  • Have a door security chain installed onto your door, and make sure it is attached when you open the door. This way you can view the caller and still speak, but you are ensuring that they cannot come any further.
  • Always ask and check the identification of the caller by phoning their employer. Do not use the phone number they supply, but keep a list of key contact numbers near your phone so you can check out if they are a legitimate caller.
  • Never agree to callers who say “we are only in the area today”. Do not let anyone carry out work on your house until you get a second opinion. If you take their details, you can be the one who then decides if and when the work gets done.
  • Never keep large sums of money in the house and keep purses out of sight, not near the door.
  • Never give out any of your details or signature. Some scammers ask you to complete a survey so they can get hold of your personal details, or use it to persuade you to buy something from them.
  • Call a friend, neighbour or relative about any scams you become aware of. Contact a local relative or nominated neighbour who can help verify a cold caller.
  • Report scams or suspected scams to Action Fraud: 0300 123 2040. If you think someone is a rogue trader call 101, or to report a distraction burglar or rogue trader that has taken your money and is still in the area, call 999.

Remember you always have the right to ask all unwanted callers to go away and not return.

At Ableworld we genuinely care about the safety wellbeing of our customers, and therefore if you are concerned about a local mobility doorstep caller, please contact your local Ableworld store where we will be able to assist you further.

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Ableworld Oswestry Spring Prize Draw Winners

This entry was posted in General June 19, 2018

As part of our Spring promotion, our Ableworld Oswestry store ran a Spring Prize Draw between 21st April and 26th May with £500 of Ableworld vouchers up for grabs! We are pleased to announce that the 4 lucky winners have been randomly selected and we have been able to present over £500 in vouchers back to them.

Mrs Beddows who won £250 in Gift vouchers was shocked when she was given the good news. Her daughter said "I'm very pleased my Mum won! We are going to get a new lightweight wheelchair so we can go for days out and shopping!". 

Mr Parry won £150 in gift vouchers in our competition. He said "I'm very happy I won this time as I've entered every year since the competition began, I'm going to use the voucher to help pay for my scooters to be serviced!". We are so pleased that you were a lucky winner this time round Mr Parry! 

There are plenty of prizes to choose from for the lucky 4 winners, from Boot Scooters and Riser Recliners to Pill Boxes and Slippers. We have a mobility aid for the majority of purposes!

The staff at the Oswestry store, located in the Main Entrance of the RJ & AH Orthopaedic Hospital wanted to give something back to the local community who have continued to support them since their opening in 2004. Mike Tomlinson store manager said “We have a lot of regular customers and sometimes it’s just nice to be able to thank them for their support and loyalty. With us being tucked inside the RJ & AH Orthopaedic Hospital not everyone is aware we are here, or aware of the range of products and services we can offer to the local community and we are hoping to raise that awareness”. We are hoping that this prize draw helps to raise the awareness of our store, allowing us to help even more people with their mobility aids!

Well done and Congratulations to all of our four lucky winners, we hope you enjoy using your surprise winnings!

Keep a look out for our next comeptitions in our Oswestry store, located at RJ & AH Orthopaedic Hospital, Gobowen, Oswestry, SY10 7AG, or give us a call on 01691 680180. 

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Are you looking for a Stairlift in Reading? Ableworld are here to help!

This entry was posted in General June 14, 2018

If you have difficulty getting up and down the stairs inside or outside your home, the thought of installing a stairlift may be daunting, but we want to reassure you that it can be a quick and cost effective way of ensuring that you can continue to live in the home you love.

We have a team of fully trained engineers ready to help you with any stairlift enquiry.  We can supply new straight stairlifts, curved stairliftsfully reconditioned stairlifts as well as short or long term stairlift rental service to ensure you find a suitable solution. We have a large range of straight and curved stairlifts, available for indoors and outside your home, available to suit most budgets.

We pride ourselves on helping our customers every step of the way, from your initial enquiry to our engineers helping you understand what type of stairlift would be best through to installation and aftercare service with annual servicing if you choose. Unlike many stairlift companies, we promise we will not sell on your details to another company, Ableworld are on hand every step of the way.

If you would like to understand how we can help, we can arrange for one of our stairlift engineers to visit at a convenient time to discuss the options with you free of charge. If you would like to understand how much a stairlift may cost, we may need to ask you a few simple questions and take a couple of measurements then we can provide you with a free no obligation quote for you to consider in your own time. If you do decide to go ahead, we will arrange for a convenient time to install the stairlift with minimum fuss and disruption. We are proud to be recognised by Which Trusted Traders as an Approved Service Provider, giving our customers added peace of mind that our Stairlift team really are here to help you. Our engineers will help you every step of the way ensuring we answer any questions you have at any stage.

Our engineers are based at our Ableworld Reading store, but cover a 30 mile radius of the store, including Aldershot, Ascot, Basingstoke, Bracknell, Calcot, Camberley, Farnborough, Lower Basildon, Maidenhead, Newbury, Pangbourne, Sloough, Twyford, Upper Basildon, Whitchurch-on-Thames, Wokingham.

Please get in touch with our Stairlift department on 0800 014 9344 for further details or to book a free no obligation quote. 

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Ableworld welcome the Cabin Car Mk2

This entry was posted in General June 7, 2018

The Cabin Car Mk2 is the home of high-tech with lots of features of a normal car but in a mobility scooter form. By using the highest quality materials and technology, this scooter ensures your safety and comfort is paramount to this design.

This cabin car has a variety of internal and external features that make this scooter revolutionary. Scoot around town in this Cabin car Mk2 and you will certainly have some heads turning! With so many wonderful design features along with its striking modern look of a real car, this scooter is hard to resist.

Internally the users comfort and accessibility comes first, with multiple features to ensure this:

  • A luxury leather captain’s seat that is adjustable in 6 different ways, making sure for a smooth ride.
  • Twin USB charging ports allow you to plug in devices such as phones or navigation devices and keep them fully charged on the go, ideal for any emergency situations.
  • Luxury floor mats.
  • Large cup holder.

Driving this Cabin Car comes easy to all users as there are numerous features to make the drive as smooth as possible. Internally a full digital dashboard including speed and odometer make for an effortless and familiar ride. The Cabin Car engages reverse gear automatically and activates the built-in reversing camera, helping you to complete your drive safely, even if you can't turn your head to look behind you! Externally the Rear parking sensors also help to guide this scooter into the tightest of spaces safely. This scooter is great for all weathers as it has a full interior heater, wind down windows, and even a windscreen wiper, making sure it is ideal for all climates.

The exterior of the scooter is slick and stylish and is currently available in a striking Ice Blue colour. The look of the Cabin Car Mk2 makes it stand out from the crowd with the following qualities:

  • Automotive-grade LED headlamps and indicators, placed on the front and back for added safety allows for night time driving.
  • Alloy wheels front and back.
  • Folding wing mirrors.
  • Advanced suspension ensures each drive of the Cabin Car is smooth and comfortable, making each trip out relaxing.

With a top speed of 8mph and a battery range of 25 miles this mobility scooter really does have all the creature comforts of a car!

This product is currently stocked in Ice Blue colour, although further colours are available in white, red and black. Look out for this product at our Llandudno store or alternatively please visit your local store or get in touch with us as it can be ordered into all of our other stores.

Finance options are available on this Mobility Scooter to make this purchase even more affordable. Please visit your local store for finance options and advice.

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Lucky customers win back the cost of their Riser Recliner chairs from Ableworld

This entry was posted in General June 1, 2018

As part of our Winter promotion, we offered any customer who purchased a new Riser recliner chair the opportunity to win back the full cost, with their names automatically entered into the draw. We are pleased to announce that we have randomly selected the 3 lucky winners and have been able to present over £1500 back to the 3 lucky customers in the UK.

We had winners from Wrexham, Bournemouth and Reading, all of which were very happy with their surprise.

Mrs Owens from Wrexham- £349

Bev from our Wrexham store took the pleasure in visiting Mrs Owens at Chirk Court care home in Wrexham. Mrs Owens recently bought an olive Tabley Riser Recliner chair from us, and she was very shocked when she was given the good news that she was due back the £349 she paid for it. Mrs Owens was extremely pleased and said she has never won anything like this before! We hope you enjoy using your Tabley chair and spending your winnings Mrs Owens!

Mrs Margaret Sansom from Bournemouth- £599

Mrs Sansom visited our Bournemouth store recently and purchased a new Langley Riser Recliner chair. When Kev from our Bournemouth store phoned them up Mrs Sansom and her daughter couldn’t believe the surprise. All of the family were very happy with the news as she said her family never win anything. Kev visited Mrs Sansom and her husband to deliver the cheque and she was very delighted after she got over the initial shock. We are so pleased we could give you the money back from your lovely Langley chair.

Mrs Harvey from Reading- £599

Mrs Harvey recently visited our Reading store and also purchased a new Langley Riser Recliner chair from us during our Winter promotion. When our Reading store surprised Mrs Harvey with the cheque for £599 and she could not believe her luck! Mrs Harvey is a regular customer in our Reading store and said she will continue to shop with us for all her mobility aids.

Well done and congratulations to our three lucky winners, we hope you all enjoy your surprise winnings! We hope to run our Riser Recliner competition again soon and surprise some more lucky winners with a free Riser recliner chair. Feel free to view our wide range of Riser recliner chairs here.

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Dementia Friendly Ableworld

This entry was posted in General May 22, 2018

At Ableworld we are very proud to support Alzheimer’s Society and be part of the Dementia Friends initiative. In the UK there are currently over 850,000 people who are affected by Dementia, which is said to rise to 2 million people by 2051. The majority of people think that it can only affect the elderly, a statement that is not true. Over 42,000 people Under 65 in the UK currently suffer from early onset dementia. At Ableworld we want to support those living with Dementia by understanding the difficulties and take actions to help ease these throughout everyday living.

Here at Ableworld we support the Dementia Friends initiative, run by Alzheimer’s Society. With guidance from our Dementia Champions, all of our staff undergo a Dementia Friends session. The initiative primarily aims to change the way the nation thinks, acts and talks about Dementia, by helping everybody to understand Dementia as a whole. The Dementia Friends initiative features structured Information sessions and Online videos, both of which help you to learn a lot more about Dementia and know the small ways you can help. From these sessions all of our staff understand the difficulties that people living with Dementia can face and helpful ways we can assist our customers in store.

In our Ableworld stores all of our products are designed to help with the ease of general mobility overall, although we are proud to sell products that are specifically Dementia Friendly. We are proud of these products and with our Dementia Friends knowledge we love showing them to our customers. Examples of the Dementia Friendly products that are available online and in our stores are:

  • Our 3 Key Turner, a moulded plastic turner that is designed to give a larger grip and stronger leverage to help turn the key. This is an ideal product to assist people that have weakened joints or limited hand grip.
  • Our Red Grab Rails, ideal for those living with Dementia to find and use the grab rails more easily. The contrast in colour is perfect in making these rails more identifiable, and the material ensures these rails are anti-slip, even when wet. These rails can be installed vertically or horizontally onto any wall and are available in varied lengths or in an angled position.
  • Furthermore our Anti Slip Material Roll can be used to maintain independence for people living with Dementia. This roll is used to prevent objects slipping, or can be used as a grip around objects or utensils, such as cutlery. This roll helps specifically with aiding a limited or weakened muscle grip.

At Ableworld we are continuously aiming to bring in more Dementia Friendly products each day that are designed to help with the everyday life of a person living with Dementia. All of our Dementia Friendly products can be illustrated by our Dementia Friends store staff, who will be happy to show you relevant products to assist for varying needs. To find your Local Ableworld Store please click here

For further information about becoming a Dementia Friend or Champion please visit https://www.dementiafriends.org.uk/  

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Lights Camera Action 

This entry was posted in General May 1, 2018

Are you looking for step by step, easy to understand, advice on mobility aids that may be able to help you remain independent for longer? We hope that Ableworld may have the answer to some of your questions with our new online videos and “how to” guides.

It is important for us here at Ableworld that we are able to take the next step in helping our customers in finding the right products for your needs with step by step videos.

Our new videos come hand in hand with the recent introduction of the quarterly Ableworld Magazine Independence, and our appearance on TV in the Manchester area, showing everyone that we are committed in going to extra mile for our customers.

We had the great pleasure of teaming up a local video production company, Keystone creative, to make our Ableworld videos to help you choose the right mobility aid.

Our main aim was to keep our videos personal to Ableworld as we want to ensure our customers feel comfortable with the advice we are offering. We didn’t hire in actors or film in a big white studio as that isn’t the reality of the Mobility world – our customers are. We used our own friendly staff (with a little bit of arm twisting) and we made sure that all of the advice we talk about is exactly the same as how you would be informed if you walked into any of our 34 stores around the UK. We get a lot of customers who may be afraid to come into store and ask questions so we hope that these short videos help our customers to understand how a mobility aid, or service could help them, while remaining in the comfort of their own home.

Our short videos include:

We had great fun on set during the filming within our Specialist Equipment area in Shrewsbury store and had plenty of customers watching as Trevor and the team at Keystone worked their magic with our willing staff members.

Massive thanks goes out to Julie from Ableworld Nantwich, Darren from Ableworld Hanley, Aaron from Ableworld Chester, Ryan one of our Stairlift Engineers and Ashley our Mobility Equipment engineer from Shrewsbury – feel free to ask them for their autographs if you pop into store.

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