Administrator - Head Office

 

Job Title: Administrator (Facilities & Operations Department)

Position: Full Time, Permanent

Salary: £18,750 plus generous bonuses (circa £22k)

Hours: Monday to Friday, 9:00am to 5.30pm

Location: Nantwich, Cheshire, CW5 7JW

 

Due to company expansion an exciting opportunity has arisen for an Administrator within our Operations department at our Head Office in Nantwich.  Reporting to the Operations Manager, you will be able to work accurately and prioritise work effectively.  There will be opportunities to grow and progress within the Company.

You will be welcomed by a close knit, friendly and committed team who will fully support and guide you. Training will be provided in-house on all products and procedures for the successful candidate. If you are looking for a fresh and exciting challenge, then look no further as we would love to hear from you.

About Us:

Ableworld is the leading Mobility and Stairlift Retailer in the UK, we have reached this position by our core values and ethics being entrenched in the helm of the organisation.

Ableworld was formed in 2000 and has since grown to seventeen of our own stores, alongside a very strong franchise brand which spreads the breadth of the UK. 

The Role

• You will offer first-line telephone and email support for our network of Stores. The Operations & Facilities Department is the liaison point between the Stores and Head Office and you will be in the hub of that. The role is varied and will also include administration tasks such as: -
• Preparing staff rotas
• Supporting our network of company owned and franchised stores
• Booking hotels and travel arrangements for our field-based support team
• Fleet management of company vehicles, fuel cards, insurers and leasing providers
• Assist with maintenance, repairs and utilities including helping to keep all H&S compliant, sourcing contractors for routine and emergency repairs and CCTV/alarm system maintenance
• Ordering and distributing stationery materials for the stores and for the Head Office
• Assisting with the preparation for new store openings
• Assisting with the weekly bulletin
• Maintaining the customer database
• Assisting the Senior Operations Manager with projects

You will:

• Ideally have previous experience in a customer service, retail or call centre role
• Be an enthusiastic, proactive and flexible worker
• Be IT literate particularly in word and excel
• Have an excellent telephone manner in order to deal with enquiries
• Have a positive ‘can do’ attitude.

A Disclosure & Barring Service check will be required for which Ableworld will meet the cost.

What do we give you in return:

• A great starting salary with company bonuses up to 20%
• 28 days annual leave inc. bank holidays
• Robust learning and development opportunities for career progression
• Auto enrolment on an excellent pension scheme
• Employee Assistant Services (mental and emotional wellbeing)
• Company events
• Free refreshments
• Free onsite car parking

If you are looking for a career, have a passion for learning and a customer presence like no other, then this could be the role for you. 

Please email your CV and covering letter to [email protected]