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About Ableworld

About Ableworld

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices. We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

We are very pleased that Ableworld is growing daily enabling us to provide more mobility aids to more customers up and down the country. We have over 30 stores across the UK providing advice and assistance to as many customers as possible. From as far north as Inverness, in Scotland, down to Bournemouth and Southampton on the South Coast of England. From Colchester in East Anglia over to the west with 5 stores in Wales, including Cardiff and Llandudno, and many more in between. For more details on our store locations please click here

You can be assured that all of our stores provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Our stores are fully accessible for mobility equipment users and many provide free car parking facilities. We have fully trained staff who have passed a DBS check for added peace of mind and offer free demonstrations on the mobility aids that we provide, so that you can try them out for size before making a decision. We can provide free advice on mobility aids to help you or a loved one and have a variety of free information leaflets in our stores, including our product catalogue, and highway code for mobility scooter users, that you can take away to look through in your own time.

As well as our fully stocked stores, we also provide some items via our online shop at www.ableworld.co.uk. Unlike many of our competitors we choose to trade ethically and as a result some mobility items that require an assessment are not sold via our website. This is because we want to ensure the mobility aids that our customers are purchasing will assist with their difficulties rather than cause them any further issues, and to also ensure customers do not make a purchase unnecessarily. All mobility aids on our website can be reserved for Click and Collect to ensure the item is in stock. If a customer does choose to Click and Collect an item which does require an assessment, our store staff will discuss the chosen mobility aid with them and if it isn’t suitable there is no obligation to continue with the purchase.

Items that we do not sell online include:

Stairlifts

Mobility Scooters

Wheelchairs

Beds and mattresses

Electric Wheelchairs (powerchairs)

Bath lifts

Riser Recliner Chairs

Here at Ableworld our customers are of key importance. We have a dedicated customer service team who offer high quality support and are trained to handle all queries and requests for information.

We are committed to exceptional service and believe that it is the long-term satisfaction of each customer that will help to define our own success.