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Ableworld recognition in 2018 AMP awards nominations

This entry was posted in General August 9, 2018

We are extremely pleased that we have recently been shortlisted in several categories for this year’s 2018 AMP awards. The Access & Mobility Professional awards are to celebrate the achievements of retailers and dealers in the UK mobility industry over the past year. The awards recognise the importance of impeccable customer service, innovative thinking and business success, highlighting both individuals, dealers and store managers. There are ten categories in total, of which we have been shortlisted in five of these, an achievement that we are exceptionally proud of.

The Winners of the awards are to be announced on the night of Sunday 7th October, of which many of our Ableworld staff will be in attendance. The outcome of the AMP awards are entirely decided by the industry, with individuals working for both suppliers and dealers entitled to vote on the finalists that have been shortlisted. The voting is open until Friday 7th September, and can be found here.

The list of our five shortlisted nominations for the following categories at the 2018 AMP Awards are:

  • Dealer of the Year (Rest of UK) – Ableworld UK
  • Dealer of the Year South – Ableworld Southampton
  • Best Customer Service Initiative – Ableworld UK
  • Store Manager of the Year – Darren Evans, Ableworld UK
  • Unsung Hero of the Year – Louise Mason, Ableworld UK

We are honoured that Ableworld UK has been recognised as a whole, but ecstatic that two of our individual staff, one franchise store and a Head office department has been shortlisted for different categories also. These awards highlight the skilful and passionate staff that we have working at Ableworld, and the dedication that we go to to assist others.

We would be delighted to walk away with all five nominated awards, but we need a lot of help achieving this. The voting is open online now until 7th September and it only takes 5 minutes to complete. Every individual who works for our suppliers is entitled to vote, meaning that anyone who supplies our stores with a service or product is eligible. Unfortunately our customers are not authorised to vote, however we are always appreciative of any feedback or comments we receive.  We are grateful of any votes that we obtain and we hope to be announcing some winning results in the near future.

For additional information please contact us.

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Ableworld Southampton are on hand for all your Mobility needs

This entry was posted in General August 8, 2018

Our friendly team at Ableworld Southampton are well known in the local community for bringing mobility knowledge and support to individuals in the area. Jeff, Steven, and the team are extremely approachable and are highly skilled in their departments, with a vast amount of experience and knowledge between them. All members of staff have the same caring approach to look after all our customers, by supplying them with the best quality mobility aids for their individual needs. 

Our large Southampton Superstore is located on Portsmouth Road, and is highly accessible as it is opposite the bus station and is a short walk from Woolston Railway Station. We also have customer car parking at the rear of the store, including disabled spaces. Furthermore we are located on several main bus routes, making it easy to visit us in store! 

As the largest mobility retailer on the South West coast we stock a huge variety of mobility products that all aim to help customers live more active and comfortable lives. We stock products such as Boot ScootersWheelchairsRiser Recliner Chairs and Kitchen Accessories. Our large superstore also features an extensive Stairlift demonstration area, as well as room to fully demonstrate all of our larger mobility products, such as Wheelchairs, to our customers. As an ethical company we have a certain amount of products that we will not sell before we do an assessment and demonstration, just to ensure that both our customers and we feel comfortable with the certain product, and this open area is ideal for assessment purposes.

At Ableworld Southampton we are extremely proud to be Which? Trusted Trader endorsed for our Servicing and Engineering work. Our engineering team consists of Steven, Stephen and Andy, who all aim to provide quick and efficient services, at reasonable rates. We can provide Mobility services on all types of products, such as mobility scooter repairs and wheelchair servicing. Our engineers can also talk you through our Stairlift  process and provide you with all the information you need to make an informed decision, including a free no obligation quote. Our engineers can provide fully reconditioned stairlifts, brand new stairlifts and rental options for straight and curved staircases, all at reasonable rates. 

Our engineers and store staff can cover a radius of 30 miles around our store, including Eastleigh, Hampshire, Lymington, Portsmouth, Romsey and Winchester, making sure that even if you can't visit us in store for a demonstration or assessment, we are more than happy to come out to you. 

At Ableworld we aim to give all customers a relaxed and pleasurable shopping experience, without the need for pressure selling. We want to ensure that our customers are getting the right product for their needs, not just the most expensive mobility aid. If you are in or around the Southampton, Portsmouth and Hampshire area and require additional information about our mobility products or services then please give us a call on 0800 038 7800 or visit us in store at 42-46 Portsmouth Road, Woolston, Southampton, SO19 9AD. 

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Health Care Centre announces closure of St Asaph store

This entry was posted in General August 6, 2018

We are very sad to hear that recently another local mobility store, Health Care Centre in St Asaph, has closed its doors after almost 40 years trading in the Mobility care industry. As a caring company their experience in providing a range of care home and disability equipment for individuals came as a high priority to them. As a long running caring company it is a shame to see their doors close.

We would like to reassure local Health Care Centre customers from St Asaph and the surrounding areas of Rhyl, Abergele and Prestatyn that Ableworld Rhyl is here and happy to help.

We appreciate that many customers shopping for mobility aids may feel vulnerable or nervous about asking for advice, but our friendly Rhyl team are all fully trained to offer free and personal service when it comes to shopping for mobility aids. We have a large showroom in Rhyl which features a great demonstration area, ensuring we can offer the widest range of mobility aids to all of our customers.

Our Rhyl store, along with all Ableworld stores, including Ableworld Chester and Ableworld Llandudno, can offer free home demonstrations for mobility aids if you or a loved one struggle to get out of your home. All of our staff members are fully DBS checked and provide identification for our customer’s peace of mind.

We cover a 30 mile radius of our stores so that we can do home demonstrations and Mobility product installations, servicing and repairs- including our great range of Stairlifts. We aim to ensure that we can cover all of the local towns and villages around the North Wales area. 

At Ableworld we are dedicated to supporting customers every step of the way, including aftersales, which is why we employ highly skilled in-house engineers to ensure we can repair and service the mobility aids we provide. Our engineers can provide installation, servicing and repairs on all types of mobility aids, including those that have been purchased elsewhere. We want to reassure any Health Care Centre customers that our North Wales based engineers are on hand to help with any mobility scooter, wheelchair, stairlift or other mobility aid problems. As Which? endorsed Trusted Traders for our servicing work, we understand that the independence gained from mobility equipment is extremely important to some, therefore we aim for repairs to be completed as quickly and efficiently as possible. We furthermore have an urgent Stairlift out of hours number, where we are on call 24/7 to assist with your problem. For more servicing information please do not hestiate to contact us.

As well as our Rhyl store, we also have a brand NEW superstore recently opened in Llandudno town centre, next door to the Coach park. Our new Llandudno store has a large and extensive range of products, and features a mobility scooter test track, to allow for ideal demonstration before purchase. Our new Llandudno store is in a convenient location close to the sea front and the town centre, making it handy for both visitors and residents to the area.

Both our Rhyl and Llandudno stores also feature a Wheelchair and Mobility Scooter hire at great rates. Subject to availability, Wheelchairs and Mobility Scooters can both be hired for any period of time, and can be an ideal way to make a decision about a mobility aid before committing to a purchase. Our mobility hire is also great for weekend trips to North Wales, saving on worrying about transportation of your own aids. 

We understand that Health Care Centre has closed its outlet in St Asaph promptly, leaving some customers unsure about their mobility care future. Please be reassured that Ableworld are committed in continuing to help as many customers as we can offering a wide range of Mobility aids at competitive prices, to the whole of the UK.

For additional information or assistance please contact us today.

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