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Meet our TV star Lindsey

This entry was posted in April 27, 2021

Meet Lindsey, one of the stars from our recent Ableworld TV Ad. Lindsey is a Store Manager at our Ableworld Newport store, and has worked with us for over 16 years! 

When we asked Lindsey why she enjoys working at Ableworld, she said “I enjoy working for Ableworld as we are here for our customer's and I like to make a difference to someone's life by providing a service of care and products to help their needs.” 

Lindsey is a bright and bubbly person which was easily showed on the day of filming our TV advert. Her ease to make everybody around laugh lifted spirits throughout the day. Her friends would describe her as caring and we agree with them too. 

When we asked Lindsey who her hero is and she said her Dad. “He is always there for the family, that is why he is my hero”.

Fun Fact: If Lindsey was to sing on a karaoke night out, her go to song would be ‘Living on a prayer’ by Bon Jovi. 

If you live nearby to our Ableworld Newport store then feel free to pop into store to meet Lindsey where she will happily help with any mobility or stairlift queries. 

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Meet our TV star Mark

This entry was posted in April 23, 2021

Meet Mark, one of the stars from our recent Ableworld TV Ad. Mark joined our Ableworld store in Hanley in September 2020 and has since been a bright and wonderful part of our Ableworld team, filling any room he joins with laughter.

A fun fact about Mark is that he plays guitar. His father would describe him as a ’10 thumbed tone deaf talentless noise polluter’ but Mark thinks he is just jealous.  Mark has a passion for music, in his youth he also used to do Karaoke for a friend. His go to Karaoke song is “Mustang Sally” by Wilson Pickett.

When asking Mark why he enjoys working at Ableworld he said “I enjoy working for Ableworld because I am a great believer in best customer service and I always go home with a smile on my face at the end of the day.”

Mark’s hero is a veteran of the Falklands war, Simon Weston. Simon’s positive mental attitude inspires him. Many of Mark’s friends would also describe him as ‘mental’ (but in a good way). They say he has a constant positive mental attitude. This comes from Mark’s bubbly nature and friendly personality and of course his hero and inspiration, Simon Weston. 

If you live nearby our Ableworld Hanley store then feel free to visit Mark in store and he will happily help with any mobility or stairlift queries you may have. 

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Ableworld Launch New TV Advertising Campaign

This entry was posted in General April 22, 2021

After a full day of filming, weeks of editing, and a whole month of preparation, we are very happy to announce that our new TV advert is finally live. If you haven't already seen it then take a look on our Ableworld Youtube

We have been keen to trial TV advertising for a while, and after careful planning and preparation we recently decided to take the leap. 

We filmed the TV advert at our spacious Ableworld Stafford store, where we were able to comfortably film around our large ranges of mobility products. The Director of the advert, Peter Blumer from Bauer Create, “fell in love” with the store the moment he saw a picture of it. He immediately had a vision of how he wanted the advert to feel and what shots he wanted in order to produce an engaging story board.

Ceri Dixon, our Senior Marketing Manager, said “We had so much fun on the day of filming, the actors, our staff and the filming company were all great at making sure we portrayed what Ableworld is really about.

“We feel the advert captures our ethical approach to mobility equipment, and friendly atmosphere extremely well!”

As well as our well stocked and immaculate store, we were lucky to have our fantastic store staff and willing volunteers feature within the advert, some of which you may recognise from our Ableworld Hanley or Newport stores. 

Overall we are delighted with the result of our TV advert, and hope you enjoy watching it too. We would love to hear any feedback you may have, simply email us at [email protected] 

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Ableworld Rhyl receive letter from local MP

This entry was posted in General April 21, 2021

At Ableworld we were delighted to surprise some of their lovely customers with unexpected gestures, to tie in with Random Acts of Kindness Week from 14th February to 20th February. Across our UK stores, we planned a variety of organised surprises. 

The random gestures we made recently reflect the caring solutions that we aim to fulfil on a day-to-day basis, and what better way to do this than during Random Acts of Kindness week to some of our loyal customers.

One of our customers that we were thrilled to be able to surprise was Mr Wall-Ping in Rhyl. Our Engineer Scott surprised the gentleman with a lovely bouquet of flowers upon arrival. Mr Wall-Ping was overjoyed with his surprise!

Following this Random Act of Kindness for Mr Wall-Ping, our Ableworld Rhyl store were delighted to receive a thank you letter from Dr James Davies MP, Member of Parliament for the Vale of Clwyd. Dr James Davies understands “the past 12 months have been undoubtedly been difficult for us all” and therefore was extremely pleased to hear that Ableworld “have been raising spirits by carrying out random acts of kindness for your customers in recent weeks.”

The Member of Parliament for the Vale of Clwyd thanks Ableworld for “thinking of others and for the caring service that Ableworld provides generally.”

Our Rhyl store manager Craig said “The Ableworld Rhyl team would like to thank Dr James Davies MP for acknowledging all of our hard work and tremendous effort to continually support the local and wider community. It is important to always be approachable while having an empathetic ear and to ensure we can help keep our customers remain independent for longer, whether this is in their own homes, sheltered accommodation, care home or even if they are just visiting the seaside and need to hire a wheelchair or scooter. If any of our customers are unable to visit the store, they can contact us via telephone or email to get the advice they need. We also offer free home demonstrations on many of our products, whether it’s a wheelchair, walker, mobility scooter or even a riser recliner. We are always happy to help.”

We were delighted to receive this letter from a local MP, as it was great to be acknowledged for even our small acts of kindness throughout the difficult lockdown times. 

Our friendly North Wales stores are always on hand to help with any mobility or stairlift queries. Our North Wales stores can be found at:

Ableworld Llandudno - 16 Mostyn Broadway, Llandudno, LL30 1YL. Tel: 01492 338549

Ableworld Rhyl – 1 Westbourne Avenue, Rhyl, LL18 1EE. Tel: 01745 336843

Both stores are Open 9.00am to 5.30pm Monday to Saturday. And Llandudno is also open 10am – 4pm on Sundays. 


We look forward to welcoming you in store soon! 

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