Ableworld were delighted to surprise some of their lovely customers with unexpected Random Acts of Kindness. Across the UK Ableworld planned a variety of organised surprises. Ableworld prides itself on outstanding customer service and is fundamental to their aim, which is to provide caring solutions for our customers, enabling them to enjoy greater independence and live more comfortable and active lives.
The random gestures Ableworld have made recently also reflect the caring solutions that they aim to fulfil on a day-to-day basis. They wanted to share some of their Random Acts of Kindness, and thank their loyal customers.
Ableworld were thrilled to be able to surprise a local Rhyl resident. Engineer Scott surprised the gentleman with a lovely bouquet of flowers upon arrival.
Following this Random Act of Kindness, Ableworld Rhyl were delighted to receive a thank you letter from Dr James Davies MP, Member of Parliament for the Vale of Clwyd. Dr James Davies understands “the past 12 months have been undoubtedly been difficult for us all” and therefore was extremely pleased to hear that Ableworld “have been raising spirits by carrying out random acts of kindness for your customers recently”
The Member of Parliament for the Vale of Clwyd thanks Ableworld for “thinking of others and for the caring service that Ableworld provides generally.” Rhyl store manager Craig said “The Ableworld Rhyl team would like to thank Dr James Davies MP for acknowledging all of our hard work and tremendous effort to continually support the local and wider community. It is important to always be approachable while having an empathetic ear and to ensure we can help keep our customers remain independent for longer, whether this is in their own homes, sheltered accommodation, care home or even if they are just visiting the seaside and need to hire a wheelchair or scooter. If any of our customers are unable to visit the store, they can contact us via telephone or email to get the advice they need. We also offer free home demonstrations on many of our products, whether it’s a wheelchair, walker, mobility scooter or even a riser recliner. We are always happy to help.”
Our North Wales stores can be found at:
Ableworld Rhyl – 1 Westbourne Avenue, Rhyl, LL18 1EE. Tel: 01745 336843
Ableworld Llandudno - 16 Mostyn Broadway, Llandudno, LL30 1YL. Tel: 01492 338549
Both stores are Open 9.00am to 5.30pm Monday to Saturday. And Llandudno is also open 10am – 4pm on Sundays.
Meet our amazing main character and TV superstar, Rae.
Rae kindly voluntereed to be the lead of our recent TV Advert, with a little persuasion from her daughter Jacqui who is part of our Ableworld Newport team. Rae was interested to see what it would be like to film an advert from behind the scenes as she had never done anything like this before. She was quite certain it would be a “Unique and fun thing to do”.
On the day, Rae was patient, hard working and most importantly, made us laugh with her witty humour throughout the day. We are in agreement that all of Rae’s friends would describe her as ‘Fun Loving’, ‘Friendly’ and ‘Approachable’.
Rae admires all of those who have the confidence to stand up in front of an audience and sing, if she had to, her first choice on the karaoke would be ‘I will Survive’ by Gloria Gaynor. Whenever Rae has gone through tough times this song has been her ‘mantra’.
Rae loves anything sparkly or glittery. Shoes with glitter, T-shirts with sparkles on… you name something sparkly and Rae loves it. She even gets green with envy when she sees little girls shoes with heels that light up as they walk as she wants a pair herself!
We asked Rae who her hero was and she mentioned it was her Dad. She looks up to everything he instilled in her years ago. “At the time, when I was a teenager, I took no notice of it. But it must have lodged somewhere in my being because I find myself repeating those things and still, at my age, I try and live up to him” Said Rae.
We are delighted and honoured that we could have Rae as part of our TV advert as she was simply brilliant!
Ruby isn’t only a star behind the camera… she's also a star on the pitch as well. She enjoys to play football and she’s even been on the big screen watching her favourite team Aston Villa play. She watches her favourite team play alongside other ladies’ football as often as she can.
We asked Ruby who her hero was, she said “Miss Tomley, my teacher. She is lovely and I would like to be a teacher when I grow up. Or a footballer”
Ruby’s friends would describe her as friendly and her karaoke favourites would be, “Sweet Caroline” (Sang at the top of her voice) by Neil Diamond or “Shotgun” by George Ezra.
A fun fact about Ruby is that she donated 16 inches of her hair and raised £750 for the Little Princess Trust at the start of lockdown – to help other girls and boys.
We are so pleased we could have Ruby as part of our TV advert as she was utterly fantastic!