Stairlift Engineer

Position:               Stairlift Engineer / Installer

Hours:                   9:00am - 5:00pm (5 days over 6 on a rota basis)

Type:                     Permanent, Full-time

Salary:                  £27,000 per annum rising to £30k/£32k per annum after training, plus company bonus (circa £45,000 per annum)

Areas:                   Covering Reading/Thatcham and surrounding areas

 

Ableworld UK is looking for an additional Stairlift Engineer / Installer based from our store in Reading and Thatcham

We are the largest Mobility and Stairlift retailer in the UK with 41 stores nationwide and over 200+ employees. Our ethical values make us stand out from our competitors, as we genuinely care about our customers well-being.

We welcome all applications regardless of age. The ideal candidate will be looking to build a rewarding and a successful career in the Stairlift industry. It is not essential to have experience with stairlifts as you will be fully trained in the methods and procedures for quoting, installing, testing, upgrading, removing, repairing and maintaining all types of stairlift, straight and curved however, a mechanical or electrical background would be advantageous.

You will be happy to expand your skills by using new technology and learning new ways of working. This is a hands-on role and you will be processing stock and deliveries received, therefore, the ability to lift and handle heavy items is essential.

 

What will your responsibilities be?

• Offering a full customer service experience from quote to Install/repair/service and maintain Stairlifts (straight and curved)
• Visiting customers in their home to provide advice, assess and quotes on our stairlift products
• Installation of standard and bespoke stairlifts
• Attending customer call outs for repair and servicing of products
• Checking deliveries and good maintenance of stock
• Providing an out-of-hours call out service on a rota basis (for which a generous bonus is given)

 

What do we require from you?

• Good communication and customer service skills to engage with customers and advise them of the correct stairlift to suit their needs
• Problem solving skills
• Excellent organisation skills
• Computer knowledge would be an advantage and a willingness to learn new technology
• Experience of working as part of a team and independently
• Flexible and mature approach to work
• A compassionate nature as we provide a service to vulnerable or elderly customers

 

We will Offer You:

We believe that by providing our employees with a comprehensive package that includes training, competitive compensation, and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them with the support they need to succeed in their roles.

 

Employee Benefits

As an employee of our company, you are entitled to a range of benefits that we believe will make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer: 

 

Paid Holidays:

We offer 5.6 weeks of paid holiday per year, which includes bank and public holiday allowance. This entitlement increases with your length of service.

 

Birthday Off:

Once you have completed two years of service, you are entitled to take your birthday off as an extra day of paid leave.

 

Company Pension Scheme:

We offer a contributable company pension scheme to all our employees, helping you to save for your future.

 

Store Discount:

As an employee, you and your immediate family members are entitled to a 20% discount on all items in our stores.

 

Confidential Counselling and Advice Line:

We understand that life can be difficult at times, so we offer a 24/7 confidential counselling and advice line that you can access any time you need support.

 

Company Events:

We hold company events throughout the year to celebrate our successes and bring our employees together.

 

Cycle to Work Scheme:

We encourage our employees to be environmentally conscious and offer a cycle to work scheme, allowing you to purchase a bike at a discounted rate and pay for it through your salary.

We hope that these benefits demonstrate our commitment to our employees and make your experience working with us a positive one.

 

To Apply:

Please submit your CV and covering letter explaining why you feel you are the best person for this role. Our recruitment team will review your application and be in touch should you be selected for further consideration.

 

 A full driving licence and access to a car on a daily basis is essential for this role.  

 

A DBS disclosure will be required for this position (for which Ableworld will meet the cost).

 

Thank you for your interest shown in Ableworld UK, we wish you the best of luck.

 

Next Steps?

If you have the necessary skills and would like to be considered for this position, please email your CV and covering letter to [email protected]

 

We Can Offer You: